The customs clearance process turns an arriving shipment into goods you can legally use or sell. The bill of entry is the central customs declaration in most countries.

Clearance steps

  1. Pre-arrival — Importer shares invoice/BL data with CHA; import license obtained if required.
  2. Arrival — Carrier files manifest; goods available for customs.
  3. Filing — Bill of entry submitted in customs portal with supporting scans (e-Sanchit in India).
  4. Assessment — System or officer assigns duty, flags examination if risk triggers.
  5. Examination — Physical or document check if selected.
  6. Payment — Duty, taxes, and fees paid or guaranteed.
  7. Out of charge — Customs releases the declaration; port issues delivery order.
  8. Delivery — Trucking from port, CFS, or bonded warehouse to importer.

Documents checklist

Full list: documentation checklist topic. Minimum set: commercial invoice, packing list, bill of lading / AWB, insurance (if applicable), certificates of origin or compliance.

Who is involved

  • Importer of record — legally responsible for compliance
  • Customs broker / CHA — files and coordinates with port
  • Freight forwarder — transport and CFS handling
  • Customs authority — assessment, examination, release

Customs broker guide →

Common delays

  • HS code or valuation disputes
  • Missing import license or certificate
  • Manifest mismatch vs invoice quantity
  • Pending duty payment or shipping line charges

Fix procedures: amendments · rejected filings

Prepare your import documentation

Use free templates, country guides, and step-by-step customs topics — no account required.